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Answers Re: Evaluation of the Waterloo Region Trauma Service Initiative Pilot Project

1.    Is there a logic model for this initiative? Is it possible to access this?

There is a ‘partial’ logic model for a larger project out of which the pilot project was carved. This can be shared with the selected evaluator.

2.    Was there a recent literature review conducted on trauma treatment and services? Will this be available to the selected consultant?

A literature review was conducted as part of the needs assessment for this project. The needs assessment report will be shared with the selected evaluator. Literature review relevant to the evaluation will be the responsibility of the evaluator.

3.    When did the project commence? How far along is the project?

The pilot project began in April with preparatory activities, main activities including review of best practices in trauma treatment and trauma-informed practice, development of tools and practice guidelines, and public education messages have just begun and will go on for the next few months.

4.    You mention 12% of the funding is allocated for evaluation – this works out to be $24,000. Does this include HST or can we charge HST on top of the $24,000?

No, the 12% does not include HST. HST can be charged on top of the proposed budget. The key is that competitive pricing is part of the selection criteria.

5.    Who are the primary stakeholders for the evaluation?

The primary stakeholders for the evaluation are service providers and service users in the Region of Waterloo. The service providers include counselling agencies as well as support service agencies providing services to children and families, immigrants, people living with HIV and AIDS, homelessness, addictions, mental illness, etc. The service users are the various client groups served.

6.    How is the project defining trauma?

For this project we defined trauma as “an experience that is emotionally so painful, distressful or shocking that it produces lasting negative effects on the individual’s mental, physical, social or emotional functioning (see Hemmert & Oberdier, 2007; NCTIC, 2012).

7.    A continuum of service delivery exists for those individuals who have experienced trauma. Is there a specific component of the service delivery continuum that the pilot is targeting?

Yes, there is a continuum of services available to individuals who have experienced trauma. However, many agencies lack an understanding of trauma and the necessary training to deal with trauma survivors; many client groups do not currently have access to trauma counselling and treatment; and many people in our communities do not understand trauma and how to support family members who are trauma survivors. The purpose of this initiative is to address these issues.

8.    Is there a specific target population in receipt of trauma services that the needs assessment identified and that the pilot has been developed to respond to?

No, this project does not have a specific target population. It aims at increasing access to trauma treatment for all trauma survivors.




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